Executive Committee

Meet your Board


Ali­cia Med­ley, Senior EMR Analy­sis, Uni­ty Health­care

I began my career in the ER where I worked for almost 10 years and the Med/ Surg floor for 3 years at a local hos­pi­tal. I then changed my career path to IT at Uni­ty Health­care 4 years ago, I need­ed a change and a career that would chal­lenge me. I love learn­ing new things, chal­leng­ing exist­ing work­flows to be bet­ter, and push­ing my abil­i­ties every day. In the last 4 years I have learned: inter­fac­ing, V10 and V11 note­build, imple­ment­ing new processes/ pro­ce­dures in offices, imple­ment­ing new offices, imple­ment­ing office onto EMR from paper, Upgrades for 11.2, 11.4, 15.1, and 17.1, imple­ment­ing 3rd par­ty appli­ca­tions, MU, Fol­lowMy­Health, Immu­niza­tion Reg­istry, and many more. Cur­rent­ly, we have been beta testers for 17.1 and are look­ing at imple­ment­ing Core­Point, Charge, HealthAsyst, and Can­vas this year. When I was new to Allscripts, I give so much cred­it to CRUG mem­bers for help­ing me learn the prod­uct quick­ly!! I have been on the board for 2 years now, time flies! I love work­ing with oth­er mem­bers on the board, work­ing with mem­bers, and watch­ing this group grow! Out­side work I am a con­sul­tant with LuLaRoe, anoth­er chal­lenge for myself. My hus­band, 2 chil­dren, and two dogs enjoy this incred­i­ble jour­ney with me.

Vice Pres­i­dent

Zack Kah­mey­er, MA, LPCC, Health Infor­ma­tion Man­age­ment Super­vi­sor at Nys­trom & Asso­ciates, Ltd.

Nys­trom & Asso­ciates, Ltd., cur­rent­ly has 50+ Psy­chi­atric providers and anoth­er 400+ out­pa­tient men­tal health ther­a­pists that use Touch­works across 11 MN clin­ics. Since com­plet­ing my Mas­ters in Coun­sel­ing Psy­chol­o­gy I have been work­ing with Nys­trom & Asso­ciates, Ltd., in var­i­ous capac­i­ties. Upon start­ing with them in 2012 I had the joy of being a beta tester for our Touch­works com­pa­ny roll out. In a fit of altru­ism I offered to help with the roll out at our oth­er loca­tions. A cou­ple months lat­er I received a call to aid in just that and I have been locked in ever since. Admin­is­tra­tive­ly, I have spent time in our Qual­i­ty Assur­ance depart­ment, audit­ing records and imple­ment­ing poli­cies and pro­ce­dures for our clin­i­cal ther­a­py staff and for our Psy­chi­atric providers. In my cur­rent role, I am respon­si­ble for gen­er­al admin­is­tra­tion, main­te­nance, build and project man­age­ment for all Touch­works and Fol­lowMy­Health relat­ed items and man­age imple­men­ta­tion projects for Allscipts PM. Beyond those, I am respon­si­ble for provider com­pli­ance with Mean­ing­ful Use and soon to be MIPS/QPP and gen­er­al qual­i­ty improve­ment efforts for Touch­works. Cur­rent projects include imple­men­ta­tion and roll out of EPCS and eAuth, plan­ning and prepa­ra­tion for 17.1 and in my down time from those projects I super­vise a team of HIM staff who are respon­si­ble for out­bound releas­es of records for the com­pa­ny. Our orga­ni­za­tion is rel­a­tive­ly new to CRUG, but it has already proved to be a valu­able con­nec­tion to resources with dif­fer­ent expe­ri­ences and knowl­edge. I am excit­ed to be the Vice Pres­i­dent of CRUG and to work with the rest of the Board to con­tin­ue grow­ing CRUG and advanc­ing our efforts to make it a sin­gu­lar­ly valu­able resource to oth­er Touch­works users. In my non-work time, I enjoy read­ing a good book, play­ing some video games, and spend­ing time with my wife Jen­ni and our two cats Loki and Saman­tha.


Matthew Fainter, Large Project Lead, Bless­ing Health Sys­tem

I began my career in Health Care IT when my fam­i­ly and I relo­cat­ed to Quin­cy, ILin 2010 with Bless­ing Health Sys­tem as a Sys­tems Coor­di­na­tor in the Health Infor­ma­tion Man­age­ment depart­ment. I moved to the Infor­ma­tion Sys­tems depart­ment work­ing as a Systems/Application Ana­lyst for our ambu­la­to­ry divi­sion pri­mar­i­ly work­ing with the Touch­works appli­ca­tion and its inte­grat­ed com­po­nents. As of 2017 our ambu­la­to­ry divi­sion cur­rent­ly has 80 physi­cians and 30 nurse prac­ti­tion­ers and we aver­age around 700,000 patient encoun­ters per year. We also play host to a non-shar­ing orga­ni­za­tion with 5 physi­cians, 5 nurse prac­ti­tion­ers, and around 20 res­i­dents. In Octo­ber of 2015 I took on the

role of Infor­ma­tion Sys­tems Large Project Lead. As such my pri­ma­ry respon­si­bil­i­ties are eval­u­at­ing new IT solu­tions, project imple­men­ta­tion plan­ning and exe­cu­tion, resource plan­ning, and also serv­ing as a knowl­edge expert in sev­er­al appli­ca­tions includ­ing Touch­works EHR, dbMo­tion and Nuance prod­ucts. I work very close­ly with our cor­po­rate and physi­cian lead­er­ship to per­form needs assess­ments and research and imple­ment solu­tions to meet those needs. My orga­ni­za­tion was a mem­ber of the CRUG group when I start­ed my Sys­tem Ana­lyst role, and I found the infor­ma­tion that I received from work­ing with oth­er mem­bers extreme­ly valu­able as I start­ed work­ing with the Touch­works prod­uct. In 2016 I was giv­en the oppor­tu­ni­ty to give back to the group that had helped me so much and joined the CRUG board as sec­re­tary. I look for­ward to help­ing grow the already great user base that we have.


Dorothy Ellis, Health Infor­ma­tion Man­age­ment Super­vi­sor, Med­ical and Sur­gi­cal Clin­ic of Irv­ing

I cur­rent­ly work for Med­ical and Sur­gi­cal Clin­ic of Irv­ing (MSCI) as a Health Infor­ma­tion Man­age­ment Super­vi­sor and mem­ber of the E H R Team. I also serve as the CRUG Board as the board Trea­sur­er.

I came to MSCI after work­ing for ten years at a spe­cial­ty clin­ic where I served as an EMR Coor­di­na­tor This role devel­oped expe­ri­ence and knowl­edge in clin­i­cal doc­u­men­ta­tion, billing, and coor­di­na­tion of all ser­vices with­in the prac­tice. I was respon­si­ble for merg­ing the func­tion­al lan­guage and prac­tices of the clin­ic ver­sus the fea­tures and lay­out of the Allscripts appli­ca­tion. I served as the project man­ag­er for tran­si­tion­ing to Allscripts while also pro­vid­ing end user and appli­ca­tion man­age­ment sup­port with a focus on prob­lem and inci­dent man­age­ment. That proved to be ben­e­fi­cial since we are doing a sim­i­lar EMR tran­si­tion cur­rent­ly at MSCI.

I came to MSCI in 2011 to fur­ther my Allscripts knowl­edge and expe­ri­ence, and for growth oppor­tu­ni­ties that a mul­ti-spe­cial­ty prac­tice of 40 Providers offers.

My roles as a HIM Super­vi­sor high­ly focus on Depart­ment Staff man­age­ment, EMR\EHMR appli­ca­tion man­age­ment includ­ing: report­ing, mas­ter and cus­tomized note form devel­op­ment and man­age­ment, train­ing with­in the cor­po­ra­tion, Phree­sia tech­nol­o­gy sup­port and man­age­ment, and inter­nal prac­tice ini­tia­tives, such as Fol­low My Health Patient Por­tal. My posi­tion requires con­stant effec­tive com­mu­ni­ca­tion with­in the team that I man­age and through­out all areas of the cor­po­ra­tion, and var­i­ous ven­dors which I enjoy since I find the peo­ple aspect of my job as reward­ing as the tech­nol­o­gy areas. It pro­vides the oppor­tu­ni­ty to learn how oth­er groups and depart­ments oper­ate, which in turn gives bet­ter insight to how the EMHR sys­tems can bet­ter tie in to pro­vide a more use­ful and an eas­i­er to use toolset.

Pro­fes­sion­al­ly, my oppor­tu­ni­ties as an Offi­cer in CRUG (Sec­re­tary in 2016 and Trea­sur­er for 2017) has pro­vid­ed an oppor­tu­ni­ty to grow per­son­al­ly, as well as work as hard as I can on behalf of all my col­leagues to opti­mize Allscripts soft­ware in our unique care set­tings.

Event plan­ning seems to be my forte as I am a per­ma­nent com­mit­tee lead for all fes­tive events, there­by exer­cise my social side. I’m mar­ried to a won­der­ful hus­band (John­ny) of 28 years. We have a son (Johnathon) and a daugh­ter (Shaey), we sur­vived 2 wed­dings in 2016. Our fam­i­ly hob­by is to ride motor­cy­cles, and to just spend time togeth­er.


Cassie Slagter, Imple­men­ta­tion and Train­ing Spe­cial­ist, CHADIS

I start­ed with CHADIS in August of 2016 as the Imple­men­ta­tion and Train­ing Spe­cial­ist. In my cur­rent role, I nav­i­gate orga­ni­za­tion through the entire imple­men­ta­tion process, includ­ing train­ing, trou­bleshoot­ing, and beyond. I also work with orga­ni­za­tions to accom­plish MOC Part IV. Pri­or to this role, I spent 4 years at Affil­i­at­ed Com­mu­ni­ty Med­ical Cen­ter as an EHR Appli­ca­tion Spe­cial­ist and EHR Sys­tem Admin­is­tra­tor, respec­tive­ly. While at ACMC, I worked with Fol­lowMy­Health, v11 notes, imple­ment­ing third par­ty appli­ca­tions, and train­ing. Of course, I logged my fair share of issues and bugs along with many oth­er aspects of the Touch­works envi­ron­ment. I have been an active part of Cen­tral Region User Groups since I start­ed my employ­ment with ACMC. I am cur­rent­ly the co-trea­sur­er of CRUG and have enjoyed my time on the board. At home, I love being a mom to Emer­son who is about 15 months old and wife to Ryan and pup­py mom to Oliv­er our yel­low lab.

Tech­ni­cal Offi­cer

Rudy Kluz, Clin­i­cal Tech­nol­o­gy Man­ag­er, Sum­mit Ortho­pe­dics

Sum­mit Ortho­pe­dics is locat­ed in the Twin Cities and Greater Min­neso­ta area. We pro­vide a full spec­trum of ortho­pe­dic care includ­ing sub-spe­cial­ty clin­ics, walk-in care at our Ortho­QUICK clin­ics, imag­ing, brac­ing, ther­a­py, surgery, and post-sur­gi­cal stays at our Care Suites. Our expert team of physi­cians, sur­geons, physi­cian assis­tants, cer­ti­fied ath­let­ic train­ers, ther­a­pists and imag­ing staff are part of the 800+ employ­ees who part­ner to pro­vide qual­i­ty care designed to sup­port a health­i­er, more active lifestyle. We have been part of the Allscripts TWEHR com­mu­ni­ty for about four years. We recent­ly became part of the Allscripts APM com­mu­ni­ty last sum­mer. I have worked at Sum­mit Ortho­pe­dics in Wood­bury, MN for almost 6 years. I have served on the CRUG board for the past 2 years. I have held sev­er­al posi­tions at Sum­mit start­ing as a con­trac­tor for the Allscripts Touch­work­sEHR imple­men­ta­tion. I work with clin­i­cal staff, IT, oper­a­tions, exec­u­tives and ancil­lary staff to improve the use of our cur­rent clin­i­cal sys­tems and work­flows. My pri­ma­ry respon­si­bil­i­ties are to man­age a team of three tal­ent­ed indi­vid­u­als who are ded­i­cat­ed to mak­ing the end user expe­ri­ence the best it can be. Sum­mit cur­rent­ly uses Touch­work­sEHR 15.1 CU10 and Allscripts PM 14.1. Last but not least, we are proud to say we have been part of the CRUG com­mu­ni­ty for four years and are very excit­ed to be pre­sent­ing in this year’s con­fer­ence.

Mem­ber­ship Direc­tor

Bren­da Kopis­chke, CMA (AAMA), EHR Clin­i­cal Ana­lyst at Manka­to Clin­ic

The Manka­to Clin­ic is one of Minnesota’s largest physi­cian-owned, mul­ti­spe­cial­ty, region­al group prac­tices with 135 providers locat­ed across ten sites in five com­mu­ni­ties. It employs over 750 peo­ple and ranks among the top 15 employ­ers in the region. My work his­to­ry is actu­al­ly pret­ty bor­ing being the Manka­to Clin­ic is the only health care employ­er I’ve ever worked for. I start­ed at the clin­ic work­ing as a CMA (AAMA) in 1991 where Inter­nal Med­i­cine was my home for many years. In 2006, I made a change and moved to the float pool and float­ing with­in 10 dif­fer­ent spe­cial­ty depart­ments. In 2008, every­thing changed when I was asked to join the EHR Project Man­age­ment Team. I took part in the build, plan­ning and train­ing of our users and every­thing else that went along with imple­men­ta­tion. We even­tu­al­ly became a depart­ment, and cur­rent­ly I am one of three EHR Clin­i­cal Ana­lysts. I con­tin­ue to build, design, plan, trou­bleshoot, train and work close­ly with our depart­ments along with being a project team mem­ber in many oth­er projects with­in the orga­ni­za­tion. I was also an ACE Advi­sor for 2 years. Our Manka­to team attend­ed our very first CRUG Spring Forum in 2010. We always come away with new infor­ma­tion, new ideas and new con­nec­tions. In 2014, I ran for the new­ly cre­at­ed posi­tion of CRUG Mem­ber­ship Direc­tor and was lucky enough to get it! In 2015, we made the change in loca­tion for the annu­al Spring Forums to be held in the Minneapolis/St. Paul area (about an hour and 15 min­utes from where I live). I love being your Mem­ber­ship Direc­tor, I love work­ing with all the oth­er Board Mem­bers, I love get­ting to know you, the clients/organizations and spon­sors, and I love help­ing you in any way that I can. So, whether you are a mem­ber of the board or pre­fer to just be a mem­ber of CRUG, this group pro­vides GREAT oppor­tu­ni­ties to con­nect, learn and enhance your own organization’s EHR.

Past Pres­i­dent

Chris Duskin, Appli­ca­tions Devel­op­ment Super­vi­sor, Sum­mit Med­ical Man­age­ment

Since start­ing my cur­rent role in Octo­ber 2016, I am in charge of admin­is­tra­tion, main­te­nance and build of two EHR sys­tems (NextGen & CPSI). Pri­or to this role, I spent 9 years as a Senior Appli­ca­tion Spe­cial­ist at the Hutchin­son Clin­ic in Hutchin­son, Kansas. My time began prepar­ing and build­ing Allscripts Touch­works v11.0 for the tran­si­tion from paper to elec­tron­ic. Over the next 8 1/2 years, I was the pri­ma­ry admin­is­tra­tor of the Touch­works envi­ron­ment includ­ing Struc­tured Note build, imple­ment­ing new processes/procedures, inter­faces, testing/implementing upgrades, report­ing sys­tems using PrecisionBI/Allscripts Touch­works Report­ing, and I’m sure many oth­er aspects of the Touch­works envi­ron­ment. I have been an active part of both the West­ern and Cen­tral Region User Groups for years, serv­ing as the v11 Struc­tured Note SIG leader since its incep­tion, and serv­ing as the Vice Pres­i­dent and lat­er Pres­i­dent of CRUG. Now as Past Pres­i­dent, I’m still excit­ed to see the orga­ni­za­tion pro­gress­ing in order to allow Touch­Works users to con­nect.


con­tact us.

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